One of the core pillars of our political process is the belief that democracy works best when the most people participate. Yet with the election just one week away, we are confronted with a number of challenges to ensuring that our democracy functions to the best of its abilities. With the acceleration of technology and increased access to information, however, it has been found that social media sparks democracy.

What to do when something you regularly buy declines in quality?  In

Exit, Voice and Loyalty, economist Albert Hirschman posited that disappointed customers have two options – take their business elsewhere (exit) or complain to management (voice).  The choice they make depends largely on the degree of loyalty they feel towards the provider of the goods or services.